Frequently Asked Questions

1. What makes your artwork prints exclusive?

   Our artwork prints are exclusive as each piece is hand-selected by our expert curators, sourced from talented artists around the UK and beyond. These are unique, limited-edition prints, ensuring that when you purchase an artwork from our store, you are acquiring a piece that holds value and rarity.

2. How are the artwork prints packaged for delivery?

   Every artwork print is meticulously packaged in a durable, specially designed tube or box to prevent any damage during transit. We use acid-free tissue paper to wrap the prints, ensuring they arrive in perfect condition.

3. Do you ship internationally?

   We proudly ship our exclusive artwork prints all over the UK, however, we do not currently offer international shipping as standard. For further details regarding international shipping rates and delivery times, please contact us using the contact us form on our website.

4. How do I know if a print is in stock?

   The availability of each print is displayed on the individual product page. If a print is out of stock, you'll see an 'Out of Stock' notice. However, since our pieces are exclusive and limited-edition, we highly recommend acting quickly if you see something you love.

5. What payment methods do you accept?

   We accept all major credit and debit cards, PayPal, and Apple Pay. All transactions are securely processed through our online payment gateway.

6. What is your return policy?

   We want you to feel confident when buying art from us. If for any reason you are not satisfied with your purchase, you may return it within 14 days of receipt and receive a full refund. Please visit our Returns Policy page for more information.

7. Can I gift an artwork print?

   Absolutely! Our artwork prints make for unique and thoughtful gifts. If you want the gift to be a surprise, we can deliver the print directly to the recipient's address. We also offer a personal message card service.

8. How can I ensure the longevity of my artwork print?

   We provide care instructions with every artwork print purchased. For extra protection, we suggest framing the print with UV-protective glass and avoid hanging it in direct sunlight.

9. How do I get updates about new artwork releases?

   Stay in the know by subscribing to our newsletter. By doing so, you'll receive regular updates about our new releases, upcoming artists, exclusive offers, and more.

10. Do you offer custom prints or commissions?

    While we primarily focus on limited edition prints, we do understand the desire for something uniquely yours. We work with many artists who may be able to create a bespoke piece. Please contact us for further details.

Remember, if you have any other queries, don't hesitate to get in touch with our friendly customer service team who are more than willing to assist. Happy shopping!